I can’t write about the product since according to my USPS tracking info, my item hasn’t shipped so I will discuss the customer service. I ordered my product on September 9. On Monday 9/11 I received an email that my order was being shipped USPS. Toward the end of the week I sent an email to customer service because the tracking information noted that Davinci still hadn’t given the order to USPS. I received no response to my inquiry. (and still haven’t) On Friday 9/15 I received another notification from Davinci that they have sent my order (again!). When I followed the USPS tracking on Monday 9/18, it again states that they have not received the package from Davinci. I think at this point Davinci would put the order in a box and carry it over to UPS or FedEx and send it 2 day delivery because this is kind of ridiculous. Gregg