I would love to write a review, but I never got my vaporizer. The order was placed on November 4th, 2023. I first contacted them on Nov 24th, and I got a response by November 28th with a link to track the vaporizer and an apology explaining that it takes 2-4 weeks because " the product requires special shipping with a third-party courier." I checked the link that was provided (see picture). There was no movement for about 2 days, then again, no movement for 2 days, and then no movement for 4 days, and finally, it said "Out For Delivery" as of December 6th, 2023, 3:15 PM EST. Today, December 7th, 2023, 6:30 PM EST, still hasn't been delivered. The tracking link doesn't have any contact information. I sent another email to Davinci, and I got a generic response: "Please note our Customer Care team may have extended response times during this Holiday Season. We're just a little behind, but we promise we will get to you! We apologize ahead for any delays and thank you in advance for your patience." with a link to buy more Davinci products...