Dawn wing is by far the worst courier service. They seem to have a communication problem as many of my friends and most complaints that are lodged are based on their lack of contacting the customer before arrival and when they have arrived at their point of destination. On top of that, we all know that customer service consultants are usually never friendly (if we stereotype) but this particular consultant I spoke to put the phone down on me and had no explanation as to why I haven’t received any form of sms, phone call or email to inform me that my package is on its way or waiting at my gate. I do believe dawn wing does arrive at their destination with the package however they fail to communicate with their customers beforehand and on site. I find this courier service particular worse than others. I would not recommend using them.