I moved my 30k per month to Dawn Wing after my usual courier company got damaged during the looting - what a mistake. Dawnwing is sub par on all levels - collection in unreliable, we close at 4pm and ask them to come by 3pm to collect to be safe, they call at 6pm while im having dinner. Delivery is very slow, if there is an issue the parcel just sits in the warehouse for a week until my customer calls and complains and I follow up. With all the above described problems they have the most useless understaffed call center that you have to contact to try sort out your issues the standard greeting at the call center is "we are currently experiencing very high call volumes. There are much better courier companies out there believe me I have tried many.