Worst unprofessional service ever! Long and delayed. Takes hours to return a call. Call agents are not informed. They have alot to learn from other courier companies. They promise to collect and no one arrives. When they decide to arrive they dont even wait 3 minutes. Its like they just expect people to sit and wait for them for days on end as they cant deliver on the agreed day or time. When you try return a call you cant get back to the person that called and clearly no notes on their systems so you have to explain over and over. Poor call centre, poor service. NOT reccomended!