Thus is the most pathetic courier company!! Their service is pathetic! I have been waiting for my parcel that should have arrives on 1 December and they cannot te me when I will receive it. It is at the depot but they are back logged so cannot tell me when they can deliver it. I offered to go there and fetch it, but they said they don't allow that. Why and what are they hiding... I asked if I can get ITT couriers to collect it from them, but they don't allow that either...they don't get back to you, they cannot give estimated times and when I ask to speak to a manager or supervisor they cut me off...how they are still in business is beyond anyone's comprehension. CLOSE YOUR DOORS DAWN WING COURIERS!!!!