A bed base and matress we bought @Takealot was delivered to my kids house in Potchefstroom where they study. The bed was for us when we visit. We visited a few weeks after delivery and found the base, still wrapped, but could see it was damaged during delivery. We logged a return with Takealot and the base was picked up by DPD lazer and returned to us within 2 days, because Takealot said the return period was overdue. The second time DPD lazer dropped the base off, it was even more damaged and missing it's feet. We refused delivery without feet. In the mean while my wife and I, had to sleep with the matress on the floor!!!! It took us 2 months to sort it out after numerous emails and calls. Finally, the base was delivered again...WITHOUT the feet and BADLY damaged!!! We refused delivery again. This is SO BAD!!!!!! Do not trust these people with anything that it easily damaged. They do not care at all!!!