When "robots" understand the human element better than most humanz do its kinda hard not to rate 5 stars but reached out to customer service for a specific request and they reach back with comedy and not only made me smile with each reply back also did their best to achieve my request I even offered to purchase a second duplicate in hopes I'd get a specific cutting of a skin and they did everything in their power to meet my needs without buying anything extra and assured me that although they can try their best to meet my request it's still no guarantee but still even that was more of a gesture than what most companies would do so between that and making me laugh for the couple of days of back and forth I wouldn't even dare give less than 5 stars