Horrible! Spoke to "Raul in customer service". I've been dealing with an issue for quite some time now, and unfortunately, the resolution process has been less than satisfactory. Despite reaching out multiple times, the handling of my complaint has left much to be desired. The outcomes presented to me so far have been far from acceptable or fair, and it's disheartening that my concerns haven't been adequately addressed. The frustration has led me to request a connection with a supervisor, hoping for a more effective and informed approach to my situation. While I appreciate the efforts of the customer service team, the overall experience has left me disappointed. I believe there's room for improvement in addressing customer concerns and finding resolutions that meet their expectations.