Purchased two items from the Dallas, Texas location to be mailed to me. One was a black dress for $400 and the second dress was over $500.
I kept the black dress and returned the blue dress because it did it fit properly. The dress was wrinkled when I received it. Upon returning it, the assistant manager said the dress did not have all the proper tags. I explained to her that all the tags that were on the dress are currently on the dress, now. I was unaware of the multiple tags that might have been on the dress, when I received it.
I was told that the dress can’t be returned without all proper tags. After explaining that I was not responsible for any tags on a dress shipped to me from the Miami location. The manager said they would accept the return this time. There were not multiple tags on the dress!!!! What a scam!!!! And the manager did not want to own up to the fact, that the tags were not on the dress.
This is my last time in the store and there will not be a next time. Do yourself a favor and shop somewhere else. Although I love the black dress, debating on whether I should keep it.
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