My main worry with deals4U was the lack of communication. After spending nearly £500.00 on a cooker hood, I received a confirmation email. 2 weeks later I had heard no more and began to worry that something was up. The money had been taken from my account, but no communication about a delivery date, or even that they were still trying to organise for delivery. I did suspect a bogus company so wrote an email, but had no response. On phoning, I was told that my item was due for delivery that day, between 2 and 6. Communication with the delivery driver was good from then on. If it had been sent to the delivery company earlier that week, a simple email stating that would have saved a bit of worry. People are still nervous about buying online, I buy frequently from amazon, john lewis, marks, as well as smaller companies and have always been reassured in emails etc. that I was going to receive my order. I don't think that I'd use Deals4U again and certainly wouldn't recommend it. In hindsight, I would have spent £20 more buying it from another trader. Sorry, but communication is vital in developing customer confidence.