Normally with names like 'Deals4u' I expect decent prices but never hold out much hope for good customer service. How wrong I was with that in this case! When ordering my product (induction hob - at a great price) I had specifically asked for it to be here by a certain date as it was the date the electrician was here. I received an immediate email from Joanne, the customer service lady to say she would look into it and make sure it would be here by then. I then received another email a day later, saying that although there had been a slight delay on my order as it was in transit to the delivery company, she was sending me another one via a courier service (NO charge to me) in order for it to be with me on the day that I had requested. I would certainly recommend this company and would use them again for other items I needed.