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Margaret Cornmell
I ordered a tumble dryer and the order was confirmed. Then however I was told,the,dryer was not available and there had been a miscalculation in stock. Understandable to a degree, but disappointed. However the next day had a phone call to say dryer was to be delivered and the delivery man actually had the dryer to hand to deliver. Happy customer. Waited for delivery. No dryer or delivery materialised. Phoned company and they maintained dryer not available and they did not know how delivery man had dryer, so must be a paperwork mistake. I pointed out not paperwork query as delivery man said,they had actual dryer to deliver!!! Company apologised, but no dryer and disappointed customer.
7 years ago
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