I took delivery of an induction hob which was fitted and on closer inspection there was damage to a stainless steel strip. I reported this straight away and Deals4U arranged for an engineer from the supplier. To inspect the hob and make areport on how best to resolve the defective hob. This was in early December it was agreed that replacement of the glass should be odered and we have had three date when a replacement would be fitted the last being 19/01/18 this was cancelled and now we are being told parts availble in March.
This was a hob that cost 1450 pounds we are still waiting for news of when a solution will be found it seems to me that a product replacement would be the best way to ensure customer satisfaction as the product is under manufacturer warranty
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