Flowers ordered 4 days in advance for my mothers birthday. The date was clearly shown. They arrived the day after her birthday. Phoned customer services on the day who said they could arrive anytime up to 6pm on the day or the next day. I checked the website and this was shown in the small print well hidden away from the main page. What is the point in ordering for a specific date. Will not be using Debenhams again for flowers and would advise anyone else to get them delivered the day before they actually want them. My mother wasn't upset about this but I certainly was as it was a suprise.