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Carl
I ordered flowers & teddy bear for Valentines delivery. Flowers arrived on time but the bear did not. On contacting customer services, they said they would refund the cost of bear & still send the bear. They did refund the cost but bear still has not arrived. Flowers were lovely though. Maybe bear is still en route from Peru to A train station in London before his onward journey after a long delay getting a visa.
8 years ago
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Debenhams Flowers has a 3.7 average rating from 3,374 reviews

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Alice, Customer Support

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