I ordered 2 bouquets of flowers for Mother's Day to be delivered on the Saturday to my mother in Belfast and my mother in law in Plymouth. Whilst the Plymouth flowers arrived on time, my mothers did not get to her until the Monday. I (and my mother) was very disappointed. I am 8000 miles away working in the Falkland Islands and haven't seen her for 8 months. I rely on timeliness and efficiency when I order gifts for special occasions so that she knows I am thinking of her. This is the second occasion that I have ordered flowers for my mother and mother in law from Debenhams and twice now I have had issues. Albeit customer services have redeemed themselves, I will think twice about ordering flowers from here again.