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Paula
Ordered for mother's day. The flowers arrived a day earlier than they should have, yet they were still virtually dead when opened. Contacted debenhams, they wanted photographic evidence, but after some discussion, they agreed to send a replacement bouquet. These never arrived, and had to contact them again. Full refund given and credit for another bouquet, however this didn't remedy the fact my mum had no flowers for mother's day. Will never use debenhams again for flowers.
8 years ago
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Debenhams Flowers has a 3.7 average rating from 3,374 reviews

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