I ordered flowers for my mum on mother's day taking advantage of the ITISON offer for mother's day. They were to be delivered the Thursday prior to the Sunday of mother's day. They were delivered as arranged and I am told the packaging seemed most satisfactory. My mum did'nt say anything about the bouquet on the phone but I visited on the Sunday. By this time the flowers which had not already been removed from the vase were well withered. I thought the greenery could be used with other flowers but noticed that it was beginning to wilt. On my return home in the evening I emailed Debenhams regarding the flowers. The reply received asked for visual evidence of which there was none. I replied to say this and heard no more from Debenhams. And yesterday, a request for a review of Debenhams flowers received by email! I have never been disappointed with an ITISON offer before but this was really, really disappointing.