The original bouquet of flowers was never received despite the tracking showing in was delivered to a safe place! No one could tell us where that safe place was and flowers couldn't be found with anyone nearby. So the surprise flowers weren't the nice surprise on a specific day I had hoped for.
However, I contacted customer services and after some discussion they sent another bouquet of flowers free of charge and that arrived safely the next day. The recipient was very happy and said they where lovely flowers.
8 years ago
Debenhams Flowers has a
3.7
average rating
from
3,374
reviews
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