Mother's day flowers arrived after Mothering Sunday and after several days in transit were mostly dead. I sent a message to Debenhams to this effect, but have received nothing other than an auto -generated e-mail confirming receipt of my feedback, and stating that this is a busy time so a response may take longer than usual. I actually wasn't too upset by the flowers arriving later, but sending one's mother dead flowers was extremely upsetting and embarrassing. Certainly not a "service" I will use again, and I hope that Debenhams will re-think their delivery methods. I would far rather pay more and send live flowers.