I already sent a complaint to Debenham flowers but they ignored it and now a few weeks later they asked for my review of their service. Ok. The flowers I ordered turned up a day late and virtually dead, the only flowers to survive longer than two days were the lillies. The bouquet was bone dry when it arrived so it was hard to say how long the flowers had been without water. I had bought the flowers for Mother's Day and thought it would be nice to have them delivered. Needless to say I won't be using their service again nor recommending it to other people. I did ask for a refund but heard nothing back, no acknowledgement of my note so now the note is publicised.