I ordered flowers on the 18th of April expecting next day delivery as stated on the website. My order was placed at approximately 10am and the flowers arrived at approximately 10am two days later. When I complained I was told that I had chosen a delivery date of the 20th. Not so. I did not get the option of a delivery date and the date was only made obvious once I had completed the transaction and paid. Even then I did not notice this until it was pointed out to me in an email from Debenhams after I complained. If I had realised that the flowers would be in transit for about thirty eight hours I would not have purchased them I would have tried to find a local florist. Seems like next day delivery only applies if you live south of the border. Very disappointing.
8 years ago
Debenhams Flowers has a
3.7
average rating
from
3,374
reviews
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