The quality of the flowers was very good. HOWEVER the vase that they were delivered in was not clear glass as shown in the online picture, but bright red. Now I'm sure stock demands are tricky but this vase was neither fitting of the bouquet itself nor something I would ever order. It simply didn't match and I don't like red. I emailed your customer service team to give them my feedback, indicating that the quality of the flower was good but that it was the vase I took issue with. I got a very short response which appeared to be cut from prepared text, stating that the small print indicates the vases may change. No apology. Infact no niceness at all. For that reason alone I would not order from you again. Those flowers are not cheap and I expect to receive what I ordered and in lieu of that, some decent customer service.