Underwhelmed probably best sums it up. Spent long time finding flowers plus champagne for a very special occasion and, my own fault, failed to read the reviews. When I did was horrified to see they were overwhelmingly poor and people were terribly disappointed with less than fresh flowers indifferently presented and often not arriving. I was really worried as wanted something stunning for two very discerning people. Fortunately the gift arrived on the right day and nice and early - probably because it was Royal Mail not DPD with whom customers seem to have all the trouble. The recipients were polite about the flowers but there was no wow factor at all and it was a pretty sparse bunch considering it was an expensive 'bouquet' and bought the large version. Don't know what the champagne was like - they didn't say. At least they arrived and the recipients knew they were being thought about which was what really mattered but when I look at the magnificent arrangements of lovely fresh flowers my local flower shop produces for £25 (and will last the best part of 2 weeks) this was not good value. There are lots of other internet flower providers; will go elsewhere another time.