I was satisfied with the flowers and the speed of delivery, however, the reason I chose Debenhams over the teems of other online flower delivery companies was because they offered free Guylian chocolates with your order which clinched it for me. They didn't arrive. As per their small print T&Cs, if they don't have the chocolates in stock at the time of purchase, they don't send them which is fine but for two things. I had to get in touch with them to find out the whereabouts of the chocolates and also I wonder how many other people are duped into a deal that doesn't deliver. As a 'gesture of good will' they have offered me a £5 discount on my next purchase which to me says spend more of my money with a company that has let you down. No thanks