I ordered a dishwasher from Debenhams Plus for delivery and installation. The earliest slot was 1.5 weeks away at a hefty installation fee! It was supposed to be delivered on Sunday so I didn't mind paying the higher fee. Knowhow, Debenhams delivery firm called me on Sunday afternoon to say the Lorry broke down. They had rescheduled it for the following day between 1pm and 5pm. I rushed home to be there and they never showed or called. So I called Debenhams who then told me the item was out of stock and would be delivered now until Friday!!! I was so cross as I missed 1/2 day of work. Not to mention that Knowhows and Debenhams stories didn't match. When I asked to be compensated I was told they would give me £30 off. I was insulted as Debenhams delivery fee was £ 50 higher then their competitors....hardly a deal for missing 1/2days of work and then a further day on Friday as I was told they didn't have time slots. I ended up having to cancel in the order as I felt they couldn't be trusted to deliver the goods.