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Lilian Irving
I ordered six pairs of earrings as gifts for my bridesmaids. Every single pair arrived damaged as they had been sent in a plastic envelope with no packaging to protect it. I called their customer service helpline and was informed replacements would be sent out. Over a week later and I have not received anything. Called their helpline again, only to be told the replacement order had not been processed and it needed to be 'looked into' and they would call me back. I'm not wasting my time and money with them again after this is (eventually) resolved.
8 years ago
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Debenhams Plus has a 1.5 average rating from 288 reviews

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