Absolute disgusting service from Debenhams Plus. I ordered an item over the phone and gave my credit card details there and then. I was told that the order had gone through. Three days later I receive an invoice stating that payment still has not been taken. I rang them and, surprise, ten minutes later it shows as processed - which only leads me to assume that calls are recorded because HOW did they retrieve my details again to attempt to approve payment. I then questioned as to why it took 3 days to go through and I had some bulshy arrogant woman named 'Sarah' proceed to tell me that my bank had withheld the funds. What an absolute load of shitetalk! No apology at all. My bank will contact me if there had been any issue. Then it took over a week to send my item to me which I paid over £200 for! Absolute appalling, shoddy customer service. If I could leave minus stars I would!