Ordered TV then cancelled within 10 mins to be told it had been dispatched. after numerous phone calls to customer services they advised me the Order had been cancelled only to receive phone calls and emails asking me when they could deliver. Phoned today to chase up my refund, spoke to Ashley, to be told It had been refunded today without asking my name, address or Order Number. Phoned again and told they had refunded on the 29th August but the Bank has advised me this is not the case. Stay well away from this Company they are a nightmare. I am fortunate I paid with my Credit Card and they will deal with it for me.