I purchased a Samsung Note 8 at £69 lower than available on the high street or reputable dealers online. I chose next day delivery for an extra £5 but as that was a Sunday I new it would be a Monday delivery. I trust Debenhams but thought I would do a search on Debenhams Plus rating. I was worried by all the bad comments and worried I had made a mistake and thought I should cancel my order. At their opening time on Sunday I called and was careful to choose the options to get through to the correct department. I got through first time to a very helpful lady who reassured me Debenhams Plus was associated with Debenhams and was surprised I had reservations. I decided not to cancel. Sunday evening I received a confirmation the parcel was dispatched and would arrive next day at about 11:00. Monday I received notification it would arrive between 11:28 and 12:28. It arrived at 11:32 by DPD. The mobile phone was sealed as new from Samsung. Very pleased with the efficiency and low price and I cannot understand why Debenhams Plus star rating is so low. Very pleased with service, price, delivery and the product was as described.