Ordered 2 in stock items at the end of November and the following day was told that they'd been dispatched. Waited at home on the the delivery day and when no items arrived had to get in touch with DebenhamsPlus, after a few emails it turned out that the items were out of stock and wouldn't be delivered until 2 weeks later on December 12th. Again had to get in touch when the items didn't arrive and was told that there had been a delay but the delivery would happen on the 15th. The items didn't arrive on the 15th so again had to chase DebenhamsPlus on the 18th and was finally told that the items were discontinued and that I wouldn't be getting a delivery, at this point the website still showed the same items as being in stock and ready for next day delivery ! I spoke to someone in customer services about an alternative product but was told that although I had purchased my items during a sale they weren't willing to apply the same discount to any alternative items that I wanted to order today so it would cost me an additional £120. The current price difference on the website is £22 for each of the 2 items! It appears that the company advertises items that it doesn't stock, ignores emails, doesn't follow up on customer questions and is unwilling to honour discounts on items that it shouldn't be selling. Debenhams should take a long, hard look at their arrangement with this company as it is damaging their brand. AVOID AT ALL COSTS !