Paid £1,000 for a Samsung curved UHD TV when it was delivered. delivery driver plug it end checked the TV and took pictures everything seemed ok. We followed the instructions on assembling it and found out there was something wrong with the screen when we tried turning the TV in there appears to be a crack in the screen. We tried explaining to the customer service team. They are now saying because the driver took pictures it is our fault the TV got damaged. we will be contacting our MP and various consumer watchdog organizations to investigate.
6 years ago
Debenhams Plus has a
1.5
average rating
from
288
reviews
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