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Amirah A
AVOID AVOID AVOID DEBENHAMS I ordered an american fridge freezer from Debenhams online.It was delivered scratched and it looked like a used item.I reported it to Debenhams several times and it was passed over to managers but not resolved.I asked for a refund or an exchange but I was only promised replacement doors and that was from the manufacturer not Debenhams. THE REPLACEMENT DOORS ARRIVED 1 YEAR AFTER PURCHASE . I BECAME DEPRESSED FROM THIS SITUATION AND DEBENHAMS WERE AWARE OF THIS BUT OFFERED NO SOLUTION. Do not ever purchase from Debenhams online as there customer service and resolution is appalling.They only want to take your money.
6 years ago
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Debenhams Plus has a 1.5 average rating from 288 reviews

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