I was given 5 delivery dates, each kept getting put back. After waiting 3 weeks I ended up cancelling because after calling them I learnt the item would not be in stock for a further 2 weeks. If I had known this in the first place it would take 5 weeks to deliver I wouldn't have ordered the Macbook and gone elsewhere in the first place. I needed this for work, I found it very irritating how terribly they managed my expectations by continuously giving me new dates over the 3 week period. Only reason I'll give it another star was the response was reasonable and those I spoke to were pleasant. However, after having this experience I won't shop here again.