Wouldn't even give them 1 star. What a joke. I was deliver my £1379 range oven dented and stained, we called to customer services and they said they wanted photos emailed and that next available pick up and delivery would be 4 days later!! I wasn't happy but had no alternative. Friday comes and no oven and no pick up surprise surprise someone's not done their job right and I get the blame for not sending photos to the correct email. These customer service agents are rubbish at their job that haven't a clue about customer services. Order has now been cancelled and I wait the piece of crap they sent me to be picked up and a refund to be made. Be warned people stay away from Debenhams Plus.