I ordered online for a wedding I will be attending this Friday I didn't have the option for next day delivery which I found quite unusual as I've never heard of it, if I have ever ordered online there is always an option... Not with debenhams (quiz) so I placed the order as I was still in the time frame for delivery before the wedding... I got an email saying 1 item will be with me shortly but the most important item had still not been dispatched so I called them, they reassured me it would be here on time... I received another email saying they can not give me the item, I have been refunded so again I called them as I was promised the item would be at my door before the wedding well 2 days before the wedding I am left without the items needed. I have had a lot of trouble finding an outfit for this wedding I finally felt stress free a week before the wedding to discover 2 days before that it wasn't over. I work full time so by the time I finish work I could not shop around, the wedding is on Friday! I finally found a Cape to wear from missguided, cheaper price almost identical and I have next day delivery! USELESS, I thought debenhams had a good reputation... First time buyer and last time!
9 years ago
Debenhams Plus has a
1.5
average rating
from
288
reviews
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