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Mr Clarke
!!! DEBENHAMSPLUS WARRANTY IS TOTALLY USELESS!!! For 7 WEEKS my tumble dryer has been !!!BROKEN!!! Here is the saga of our woes, called the warranty helpline then transferred to a company in the Newcastle area, engineer was booked for next day call ( impressed at this point) next day arrives and Engineer called in sick (ok we all get ill at some point) Another appointment made for " weeks time ,Engineer rolls up and doesn't know if the fault is with a tumble dryer or washing machine ??? and brings NO part to fix the dryer !!! 3 weeks later (yesterday) the engineer rolls up with !!! THE WRONG PART!!! What an absolute disgrace the service is APPALING Sureley they must know what make and model this tumble dryer is ??? I am an engineer myself and i would NEVER EVER arrive at a customers house with NO PART OR THE WRONG PART
4 years ago
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