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Zohaib Yousfi
The furniture delivery is awful, very very very BAD; they messed me about for nearly 2 months before I received the mattress I ordered and I received it once I escalated and had a go at one of the depot manager. when I escalated this to debenhams to get compensation they refused to do. They do not trust their customer but the delivery company who lie and break the promises each time. They wasted my time on three occasion where they did not turn up and the guys waited whole day to receive the deliver. And on one occasion the delivery guys refuse to wait for 5 mins even though he turned up out of scope time and took the goods back to depot. In short they messed about with me and wasted time so much as I spend about 2 or 3 hours on the phone in different department couple of times but eventually escalated the issue in the delivery company to get my delivery. And apparently this was debenhams job to sort it out which they miserably failed. Very bad and Pathetic service received from Debenhams I will not use Debenhams ever again to buy Furniture's
9 years ago
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Debenhams Plus has a 1.5 average rating from 288 reviews

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