Was hoping that it wouldn't come to this but after many weeks of trying to rectify an issue I had no other option avaialble to me then to cancel the order. I dealt with about 7 employees of Debenhams....the customer service was appauling, it seems the catalogue system is incorrect, I had to wait two weeks in total for the full refund. I was offered the option of purchasing the correct items again whilst awaiting the refund to clear!!! Yes you have read this correct....anyway I was suppose to be updated with a gesture of good will for my inconvenience and an explaination as to what went wrong.....guessed right...I haven't been contacted.....I have had no written response to my written formal complaint....I will never shop in Debenhams ever again and will be encouraging all friends and family to shop elsewhere, where your custom is well recieved!!!