Customer service is awful.
Got delivered a parcel with 2 items that were not mine.
Messaged on Instagram for my items and I would return the others. They said they were packaged together but they would check footage and if the footage shows they were together they wouldn't refund or deliver my items.. yet they have asked for there's back, that don't seem fair. Asked to log a complaint but they ignored me. Emailed CEO but looks like they have blocked outsiders probably because he had so many complaints.
Just because items are boxed together it does not mean the address was added correctly come on guys think about it.
AVOID THIS COMPANY
1 year ago
Debenhams has a
3.0
average rating
from
1,405
reviews
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