Purchased pyjamas via DebenhamsOnline. They were much too big. There was no returns label in the parcel and when I tried to print out a label, the order number was incorrect. I found out that the pyjamas had been ordered from another store. Despite contacting Debenhams they wouldn’t help other than send me a link to print out a label. Again, couldn’t do that because of incorrect order number shown on invoice. PayPal investigated but the company in question have refused a refund saying the material used was a close match to that in the photo. I never questioned the material. My complaint was that they were much too big, particularly the trousers which could cause a potential fall. I am very disappointed with Debenhams who have entirely washed their hands of the matter, despite my money being paid to them and therefore my contract was, by law, with Debenhams and not the company to whom they passed my order. Very bad service Debenhams.