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Anonymous
Bought a table and chairs but when it was arrived the table was much smaller than the pics in the ad / product listing. When I complained I was told they couldn’t give me the correct table and instead I had to repackage the products to arrange to wait in to get it collected to get a refund. It’s Debenham’s mistake and false advertising but I have to sort it out to get my money back, I have an 8 week old baby and cannot do this so am having to keep the incorrect product. Awful customer service and illegal advertising.
4 months ago
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Debenhams has a 3.0 average rating from 1,404 reviews

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