I ordered a mascara, which didn't arrive. I wasn't given any information relating to delivery either on my computer or my phone Customer no ect. The payment went out of my bank. This was all done through PayPal. Attempted to contact PayPal and Debenhams...Very unhelpful !!! I had no information relating to the sale,as it hadn't been given to me. They refused to help. Have had £40 stolen, as they insisted it had over the date. I would like to know how many others this has happened to,as I'm sure there will be loads. Some one has git my money and I would to know who???