Absolutely shocking customer services, item was not upto standard so I returned it, refund was authorised by 3rd party on the 28/2/25 and I'm still waiting for the refund to be put back into my account from Debenhams, messaged Debenhams numerous times only to keep being fobbed off with dates for a refund, 14 days then 4 days after the 14 days etc. Complete waste of time , this has been so stressful trying to get my own money back off Debenhams. Avoid avoid avoid at all costs, it's simply not worth the hassle and stress of dealing with these people.
2 weeks ago
Debenhams has a
2.9
average rating
from
1,453
reviews
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