I ordered 2 mantaray tops for my holiday the following week. When the tops turned up they were 2 completely different tops...red herring in size 16. The delivery note said I had the tops I had ordered so somebody packing obviously got it wrong and there's someone out there with 2 mantaray tops that are too small.
When I phoned customer services to see if I could still get the tops I wanted, the helpful lady told me one was out of stock but that she would make sure I had the other one before the weekend in plenty of time for my holiday. Surprise, surprise the newly ordered top did not turn up before my holiday....nor has it done since.
Not a great experience, Debenhams. I won't be ordering online from you again.
7 years ago
Debenhams has a
3.0
average rating
from
1,407
reviews
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