My daughter bought me a Julian Mcdonald bag last year costing just over £60 pound. I have not used the bag until this month as I was trying to keep it good. The gold on the inside of the handle came away quite badly as it was actually a type of foil material. She took the bag back today and they gave her £17 and change as that was the current value and she had no receipt. The bag was on her Debenhams account so surely this could be tracked. Also the bag was faulty so surely the full price should have been refunded. I will not be buying a bag from here again. 0