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Haresh Patel
Do not buy anything from this store. My wife bought a bracelet. The clusp would not close when she brought it home. She toook it back to Debenhams, and was told they could not do anything. The store staff were ignorant of my wifes shy nature and lack of english knowledge as she is Indian. The store just refused her request on all counts, untill my niece who had worked in retail industry intervened. Every thing changed, and my wife received a new braclet that worked. Incidently, 3 years ago i told my wife not to go to Debenhams becuase she bought a watch and didn't work when she brought it home. When she took back, she was told "thats normal" . My wife rang me from the store, I told the checkout girl, I am coming over. The watched replaced instantly, after I told the checkout girl and her manager how "stupid they were". DOES ONE NEED THIS - JUST DONT GO THERE.
6 years ago
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Debenhams has a 3.0 average rating from 1,405 reviews

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