The high streets have released the Christmas trading for this year, and have said in general sales are down all year round, this year has not been good, I as a customer have been in a long queue waiting to be servef, or just looking for someone to help me find what I want where is all the staff, cut backs don't work you loose customets, I have walked out gone home and ordered on line, which I don't like doing as I like to see what I am buying, more staff less people will walk out and not buy, we all have busy lives and don't have the time to wait in long queues