Once a great store My wife was in Luton Mall store with me yesterday to buy an expensive Guess watch. Serving shop assistant had to call another one to help putting right time and date which they actually refused to service me on. The one that came up was a female, dressed like she wanted to go to the night club, complete inappropriate and to me really disgusting. She was so rude and arrogant and always looking very angry at my wife that they had to set the date and time which they didn't know anything about. What a poor and horrible service. Go and get your staff some uniform and train them on customer service. It's not only Men your females have to serve.